Home > Have a Question? Contact Customer Service (click here) **Free Shipping on Orders $99+**


Contact Scrubs.com

Email Us:
Questions regarding your order? shopping@scrubs.com
Email Us: Product Inquiry, Group Orders, Custom Quotes? shop@scrubs.com

Call Us:
1.888.880.0088 Monday - Friday 9am - 4pm (PST)
Fax Your Orders: 1.650.340.1196 24 hrs/7days a week

Exchange and Returns: Email us to receive your form at exchange-return@scrubs.com
Mail Returns To: SCRUBS.com Attn: Exchange and Returns Department 1534 Plaza Lane #310 Burlingame, CA 94010
***For returns and exchanges sent to the incorrect returns address, a 15% restocking fee will be charged to the customer.

Free Shipping Terms & Conditions

Free standard shipping on orders $99 and up on eligible purchases* applies to U.S. orders only. For expedited shipping, additional charges will apply. Offer applies to the lower 48 states. Offer excludes Alaska, Hawaii, APO/FPO and international orders. Sales tax and charitable donations are excluded from subtotal for purposes of this offer. No promo code required. Savings will be reflected at checkout.

Frequently Asked Questions

Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my back ordered item/s arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
What is the exchange and return policy?
I received the wrong product.
When will my order ship?

Exchanges and Returns
How to return.
International Returns
Items that can't be returned.
Replacement and Exchanges
What is the exchange and return policy?
When will I get my refund?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the exchange and return policy?

Green Shipping
Scrubs.com Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
Free Standard Shipping Offer
Group Discounts
Website Errors
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Shipping Methods and Carriers
Shipping Carriers
Shipping Exceptions
Shipping to a P.O. box
Shipping to APO, FPO, or DPO Addresses
Green Shipping
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