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Exchanges and Returns
What is Return and Exchange Policy?
If you have a need to consider returns and exchanges, you likely ordered a product from us. Which means we owe you a Thank You! Nothing brightens our day than a group of happy customers, and as such we promise to do our very best to deliver amazing products and customer experience.

That said, here are some things you might want to know...

Email us to receive the Return and Exchange Form:

Should you wish to return or exchange item(s) in your order, confirm it qualifies:

- Within the first 30 days after your receipt

- New with original tags attached

- No visible signs of wear or use, stains, pet hairs or perfumes

The following item(s) do not qualify for a return or exchange:

- Clearance items that are noted Final Sale

- Embroidered items

- Engraved items

Mail the merchandise back to

- Simply pack the item(s) and include the completed Return and Exchange Form. Include your name and order number to ensure expedited processing.

- Mail your return package. We recommend that you retain the return tracking number for your records.

You should expect to receive your refund in the original payment method, within 15 business days, after it arrives at our facility. This time period includes the time it takes us to process your return once we receive it (3 to 5 days), and the time your bank processes our refund request (5 to 10 business days).

Should you have any questions, please contact us at SHOPPING@SCRUBS.COM

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