How do I return an item?


Thank you for shopping with us!

We understand that there may be situations where merchandise may need to be exchanged or returned and gladly offer a 30 day exchange and return policy.

Need to return an order that was placed using your Scrubs.com account?

1. Email us to receive the Exchange and Return Form. exchange-return@scrubs.com
2. Mail items to be exchanged or returned to:
Scrubs.com
Attn: Exchange and Returns Department
1534 Plaza Lane #310
Burlingame, CA 94010
USA

See the Scrubs.com Return Policy below for complete information.

Contact Us
Due to extremely high volumes during this holiday season, our response time to your messages will likely be delayed. If your request is urgent, please give us a call using one of the phone numbers listed in the section below.

Customer Success - Online Experience
1-888-880-0088 Monday - Friday 9am - 4pm PST (USA)
1-650-513-6611 Monday - Friday 9am - 4pm PST (International)

Scrubs.com Return Policy

Just be sure it's:

*Within 30 Days of receipt

*Un-worn, washed, free of stains, pet hair, makeup, deodorant and perfumes.

*Un-altered: No embroidery or engraving. Items sold as a set, must be returned as a set

*With original tags and bags attached.

*Final Sale items are yours for keeps. Returns or exchanges do not qualify.

*Shipping charges are non-refundable.

* Please allow up to 14 business days to process returns.

* We recommend all customer receive a tracking number from your carrier. Scrubs.com is not responsible for items which we do not receive.

*Scrubs.com store credit may be issued for approved items that are returned after the 30 day return period. Contact our Customer Success Team for details: 1-888-880-0088.

Help
See all Frequently Asked Questions (FAQ)
View Order
Track Order
Return or Exchange
Scrubs.com Guarantee

Thank you for shopping with us!

We understand that there may be situations where merchandise may need to be exchanged or returned and gladly offer a 30 day exchange and return policy.

Need to return an order that was placed using your Scrubs.com account?

1. Email us to receive the Exchange and Return Form. exchange-return@scrubs.com
2. Mail items to be exchanged or returned to:
Scrubs.com
Attn: Exchange and Returns Department
1534 Plaza Lane #310
Burlingame, CA 94010
USA

See the Scrubs.com Return Policy below for complete information.

Contact Us
Due to extremely high volumes during this holiday season, our response time to your messages will likely be delayed. If your request is urgent, please give us a call using one of the phone numbers listed in the section below.

Customer Success - Online Experience
1-888-880-0088 Monday - Friday 9am - 4pm PST (USA)
1-650-513-6611 Monday - Friday 9am - 4pm PST (International)

Scrubs.com Return Policy
Just be sure it's:
*Within 30 Days of receipt
*Un-worn, washed, free of stains, pet hair, makeup, deodorant and perfumes.
*Un-altered: No embroidery or engraving. Items sold as a set, must be returned as a set.
*With original tags and bags attached.
*Final Sale items are yours for keeps. Returns or exchanges do not qualify.

*Shipping charges are non-refundable.

* Please allow up to 14 business days to process returns.
* We recommend all customer receive a tracking number from your carrier. Scrubs.com is not responsible for items which we do not receive.

*Scrubs.com store credit may be issued for approved items that are returned after the 30 day return period. Contact our Customer Success Team for details: 1-888-880-0088.

Help
See all Frequently Asked Questions (FAQ)
View Order
Track Order
Return or Exchange
Scrubs.com Guarantee

Thank you for shopping with us!

We understand that there may be situations where merchandise may need to be exchanged or returned and gladly offer a 30 day exchange and return policy.

Need to return an order that was placed using your Scrubs.com account?

1. Email us to receive the Exchange and Return Form. exchange-return@scrubs.com
2. Mail items to be exchanged or returned to:
Scrubs.com
Attn: Exchange and Returns Department
1534 Plaza Lane #310
Burlingame, CA 94010
USA

See the Scrubs.com Return Policy below for complete information.

Contact Us
Due to extremely high volumes during this holiday season, our response time to your messages will likely be delayed. If your request is urgent, please give us a call using one of the phone numbers listed in the section below.

Customer Success - Online Experience
1-888-880-0088 Monday - Friday 9am - 4pm PST (USA)
1-650-513-6611 Monday - Friday 9am - 4pm PST (International)

Scrubs.com Return Policy
Just be sure it's:
*Within 30 Days of receipt
*Un-worn, washed, free of stains, pet hair, makeup, deodorant and perfumes.
*Un-altered: No embroidery or engraving. Items sold as a set, must be returned as a set.
*With original tags and bags attached.
*Final Sale items are yours for keeps. Returns or exchanges do not qualify.
*Shipping charges and sales tax on shipping are non-refundable.
* Please allow up to 14 business days to process returns.
* We recommend all customer receive a tracking number from your carrier. Scrubs.com is not responsible for items which we do not receive.

*Scrubs.com store credit may be issued for approved items that are returned after the 30 day return period. Contact our Customer Success Team for details: 1-888-880-0088.

Help
See all Frequently Asked Questions (FAQ)
View Order
Track Order
Return or Exchange
Scrubs.com Guarantee
Back to Top